Terms and Conditions

This Agreement was last modified on 18 October 2025.

Welcome to Aanvi Enterprises (“Company”, “we”, “our”, or “us”).
By accessing or using our website and services (“Platform”), you (“Customer”, “User”, “you”) agree to be bound by the following Terms & Conditions.
If you do not agree with these terms, please do not use our website.

1. General

1.1 These Terms & Conditions govern your use of the Aanvi Enterprises e-commerce website including browsing, purchasing products, account creation, and related services.
1.2 We reserve the right to update, modify, or change these terms at any time without prior notice.

2. Eligibility

2.1 By using the website, you confirm that you are at least 18 years old or using the website under parental/guardian supervision.

3. Account Registration

3.1 Users may need to create an account to place an order.
3.2 You are responsible for maintaining the confidentiality of your login information.
3.3 Aanvi Enterprises is not liable for unauthorized access to your account caused by your negligence.

4. Products & Pricing

4.1 All product descriptions, images, and specifications are provided for reference only.
4.2 Prices may change without prior notice.
4.3 We reserve the right to limit quantities, discontinue products, or refuse service.
4.4 Product color/appearance may slightly differ due to lighting and display settings.

5. Orders & Acceptance

5.1 When you place an order, you will receive an order confirmation email. This confirmation does not guarantee acceptance.
5.2 Order acceptance occurs only when the product is dispatched.
5.3 We may cancel or refuse an order due to:

  • Product unavailability

  • Incorrect pricing or technical errors

  • Suspected fraud or misuse
    5.4 In such cases, refunds (if any) will be processed back to the original payment method.

6. Payment Terms

6.1 We accept multiple payment methods such as:

  • UPI / Wallets

  • Credit/Debit Cards

  • Net Banking

  • Cash on Delivery (if available)

6.2 Payments must be made in full at the time of order unless otherwise specified.
6.3 All transactions are encrypted and handled through secure payment gateways.

7. Shipping & Delivery

7.1 Delivery time varies based on location, product type, and courier availability.
7.2 Aanvi Enterprises is not responsible for delays caused by:

  • Courier companies

  • Natural disasters

  • Strikes or unforeseen events
    7.3 Risk of loss passes to you once the product is handed over to the shipping partner.

8. Return, Replacement & Refund Policy

8.1 Returns or replacements are allowed only under the conditions listed in our separate Return & Refund Policy.
8.2 Products damaged due to misuse, mishandling, or unauthorized repairs are not eligible for return.
8.3 Refunds (if approved) will be processed within 7–10 business days.

9. Cancellation Policy

9.1 Orders may be cancelled before dispatch.
9.2 Once the product is shipped, cancellation is not possible.
9.3 Ineligible cancellations will follow the return/refund rules.

10. User Responsibilities

10.1 You agree not to:

  • Use the website for unlawful purposes

  • Interfere with site functionality

  • Upload harmful content (viruses, malware, scripts)
    10.2 Any fraudulent activity may lead to account suspension or legal action.

11. Intellectual Property

All content on this website—including logos, images, product descriptions, text, and graphics—is the property of Aanvi Enterprises.
Unauthorized copying, reproduction, or distribution is prohibited.

12. Limitation of Liability

12.1 Aanvi Enterprises is not liable for:

  • Typographical errors

  • Third-party service interruptions

  • Loss of data or profits

  • Unauthorized access caused by user negligence

12.2 Our liability in any dispute will not exceed the amount you paid for the product.

13. Third-Party Links

Our website may contain links to third-party sites.
We are not responsible for their:

  • Content

  • Privacy policies

  • Services

14. Privacy Policy

Your use of the website is also governed by our Privacy Policy, which explains how your personal data is collected and used.

15. Governing Law

These terms are governed by the laws of India.
Any disputes shall be subject to the jurisdiction of the courts in [Bengaluru, Karnataka].

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